We offer a 100% Money Back Guarantee on all our products. We have implemented a simple and effective returns policy.

Please note, this return/refund policy only applies if you have not made any errors in your address when ordering.

1. You wish to cancel or modify your order

We process the orders you place quickly, usually within 12-24 hours. For this reason, you have 12 hours after your order to send a cancellation or modification email to info@3monkeys-publishing.com

Beyond this time, your items will have already been shipped, so we will no longer be able to modify your order.

2. You have not received your package

Our average delivery times are 4-8 working days.

Some packages may take a little longer than this. But if you still haven't received your package after 30 working days after ordering then we will refund you in full and you can keep the item when you receive it. Contact us at info@3monkeys-publishing.com pour report an item not received.

3. You received your item but you are not satisfied with it

You can return your item to us up to 14 days after receipt.

Here's how to do it in 3 steps:

- Contact support at info@3monkeys-publishing.com pour notify that you are going to make a return

- Print and complete the return form

- Send your article along with the form to the address we will send you by email.

After receiving the item, we will refund the full amount of your purchase (total amount of the corresponding invoice) in the form of a voucher (if you want another form of refund, please let us know).

Return costs remain your responsibility.

4. Your items arrived defective

Despite our careful selection of trusted carriers, your package may arrive damaged.

In this case or in the case of a design defect contact us at info@3monkeys-publishing.com avec the following details:

- Your order number

- Description of the problem (wrong/defective item, etc.)

- A photo or video of the item in question

If the defect found does not allow you to appreciate the object in its main use then:

- You will not need to return the product

- We will refund the amount of your order directly to you in the form of a voucher (if you would like another form of refund, please let us know).